Pick and Play Festival FAQ’s
General Information
Q: What is Pick & Play Sport and Activity Festival?
A: A family-friendly festival offering children the chance to try new sports or enjoy familiar activities they already love.
Q: Where and when is the festival taking place?
A: Monday, 26th May 2025 (Bank Holiday), 09:00 - 18:00, Ardingly College, Haywards Heath, RH17 6SQ.
Q: Who can attend the festival?
A: Children aged 5-11 can participate in pre-bookable sports. Younger siblings under 5 are welcome but cannot join the booked activities. Adults and children 12+ are welcome as spectators or supporters.
Tickets & Registration
Q: How do I purchase tickets?
A: Tickets must be purchased in advance online.
Q: What does a child ticket include?
A: Five 45-minute sport or activity sessions.
Q: Can adults participate in activities?
A: Adults can join some activities, but most are designed for children, with adults acting as spectators.
Q: Do I need a ticket for my child under 5?
A: No, children under 5 can enter for free but can’t participate in pre-bookable activities.
Q: Can I buy tickets for more than two adults per child?
A: A maximum of two adults per child is encouraged. Contact us at office@pickandplay.uk for exceptions.
Q: Can I buy tickets on the day?
A: No, tickets must be purchased in advance.
Q: What if I haven’t received my ticket?
A: Check your spam folder, and if still not found, contact us at office@pickandplay.uk.
Q: Why are you charging £1.00 booking fee on packages and adults spectator passes?
A: For every digital ticket we get charged, so we need to cover our costs where possible.
On the Day
Q: What time should I arrive, and how do I register?
A: The car park opens from 08:00, registration is from 09:00 to 09:45 at the main entrance.
Q: Can I drop my children and leave?
A: No, Pick and Play is a family festival, and all children must be accompanied by an adult.
Q: Can I bring my friends Children?
A: Yes, Please inform the registration desk if you are responsible for additional children on the day.
Q: Will there be food and drinks available?
A: Yes, food vendors will be on-site, but we recommend bringing a packed lunch and drinks for children with dietary requirements.
Q: Will there be re-fillable water stations?
A: Yes, there will be plenty of places onsite to re-fill water bottles.
Q: What should I bring to the festival?
A: Refer to the “What to Bring” section on our website for details.
Q: What happens if it rains?
A: Come prepared, this is the UK after all! The event will go ahead with weather contingencies in place to ensure fun for all.
Q: Is parking available?
A: Yes, parking is pre-bookable at the venue, we charge £3.50 for 1 day parking onsite. Spaces on the day are limited and subject to availability.
Sports & Activities
Q: What sports and activities are available?
A: A variety of sports and activities led by local grassroots clubs.
Q: How do I register for activities?
A: Your pre-selected sports will be confirmed upon booking and re-confirmed to you upon check in at the registration desk.
Q: Can pre-booked sessions change?
A: Changes are unlikely, but unforeseen circumstances may require adjustments. You’ll be notified at registration if necessary.
Q: Are there additional activities on the day?
A: Yes, non-prebookable activities will be available to keep children entertained.
Q: Do I need to book for the roller disco, and how much does it cost? Can I book tickets for my older children and are adults allowed to skate?
A: Yes, the roller disco requires pre-booking. An additional fee of £5.00 applies. Please book it in the package section. Yes, the roller disco is available for everyone, subject to availability.
Safety
Q: What safety measures are in place?
A: Activities are run by DBS-checked professionals and risk assessments have been carried out.
Q: Are medical facilities available?
A: Yes, a first aid team will be present during the festival.
Charities
Q: What charities are you working with?
A: We are proud to support Young Lives vs Cancer and Finley's Touch, who will both be present at the festival and accepting donations at the door and during the festival!
Q: How are you giving back to PTAs?
A: £2.00 from every child ticket sold will be donated back to the school after the event. Make sure to enter the name of your school at the time of booking.
Additional Information
Q: Can I bring my dog?
A: Only pre-approved assistance dogs are allowed. Contact us at office@pickandplay.uk in advance.
Q: Can I volunteer at the event?
A: Yes! Email us at office@pickandplay for details on volunteering opportunities.
Q: How can I contact you with more questions?
A: Email us at office@pickandplay.uk.